Xabajee's Terms and Conditions — Complete Guidelines

1 General Introduction & Applicability

Welcome to Xabajee. These Terms and Conditions ("Terms") apply to the use of the Xabajee platform and all its services. By creating an account or using the platform, you are deemed to have accepted and agreed to these Terms.

Xabajee is an international-standard online gaming platform built specifically for users in Bangladesh. Our platform features slot games, fish games, Live Casino, and much more. Please read these Terms and Conditions carefully before using any of our services.

Xabajee reserves the right to modify or amend these Terms and Conditions at any time. Registered users will be notified of any changes in a timely manner. Please visit this page regularly to stay up to date with the latest updates.

2 Account Registration & Eligibility

The following eligibility requirements must be met to register an account on Xabajee. Compliance with these conditions is mandatory — no exceptions will be made.

• You must be at least 18 years old. Account registration by minors is strictly prohibited.
• Each person may create only one account. If multiple accounts belonging to the same individual are detected, all of them will be closed.
• Providing accurate and complete information at the time of registration is mandatory. Accounts created with false information will be terminated.
• Operating multiple accounts from the same IP address or device is prohibited.
• Accounts are for personal use only. Using an account on behalf of or in the name of a third party is not permitted.
• An active mobile number and email address are required to register.

Xabajee reserves the right to reject any registration application for any reason and is under no obligation to provide an explanation.

3 KYC Verification Process

Xabajee strictly complies with international Anti-Money Laundering (AML) policies and Know Your Customer (KYC) guidelines. All users must complete KYC before making a withdrawal.

The following documents are required for KYC verification:

• Government-issued photo ID (National ID card, passport, or driving licence)
• Proof of current address (utility bill or bank statement, dated within the last three months)
• Payment method verification (screenshot or statement of mobile banking account)

Xabajee keeps all user personal information strictly confidential and will only disclose it to the relevant authorities when required by law.

4 Deposit Policy

The following rules apply to all deposits on Xabajee. Our payment system is fast and secure — deposits are typically credited to your account within minutes.

• Deposits must be made only from a payment method registered in your own name.
• Deposits on behalf of or from third parties are not accepted.
• A minimum deposit amount is in place and may vary depending on the payment method.
• If a deposit is delayed due to a technical issue, please contact customer service.
• The source of funds must be legitimate. Any funds from illegal sources will be seized immediately.

Xabajee accepts deposits via mobile banking, various electronic wallets, and bank transfers. A full list of available payment methods can be found on the platform's payment page.

5 Withdrawal Policy

Withdrawing from Xabajee is a straightforward and transparent process. However, certain important conditions must be met.

• KYC verification must be completed before a withdrawal can be made.
• Withdrawals are processed only to the same payment method used for the original deposit.
• Withdrawal requests are typically processed within 12 to 24 hours.
• Withdrawal requests that do not meet the minimum withdrawal limit will not be accepted.
• Wagering conditions must be met before bonus funds can be withdrawn.
• Withdrawals may be temporarily suspended in cases of suspicious activity.

6 Bonuses & Promotions Terms

Xabajee regularly offers a variety of bonuses and promotional offers. Please read the relevant terms carefully before claiming any bonus.

General rules for bonuses and promotions:

• Each bonus has a specific Wagering Requirement. Bonus funds cannot be withdrawn until this requirement is met.
• The welcome bonus applies to first deposits only. Each user is eligible to receive this bonus once.
• Certain games or game categories may be excluded when playing with bonus funds.
• Each bonus has a specific claim window. Once expired, the bonus will be cancelled automatically.
• Multiple bonuses cannot be active at the same time unless explicitly stated in the relevant terms.
• If bonus abuse or manipulation is found, the bonus will be forfeited and the account will be closed.

7 Gaming Rules

Xabajee's game lobby offers a wide variety of games — slots, fish games, Live Casino, card games, and more. Every game is powered by a certified RNG (Random Number Generator), ensuring fully fair and unbiased outcomes.

• Game outcomes are entirely random and cannot be influenced by Xabajee or any player.
• If a game is interrupted due to a technical fault, Xabajee will endeavor to refund the bet for that round.
• Game rules and payout information are available within each individual game.
• If a connection is lost due to network issues, any incomplete round will be completed automatically by the system.
• RTP (Return to Player) information is transparently displayed within each game.

8 Prohibited Activities

The following activities are strictly prohibited on the Xabajee platform. Any user found engaging in prohibited conduct will face immediate and severe action.

• Creating or operating multiple accounts
• Bonus abuse or bonus hunting
• Collusive betting or match manipulation
• Using a false identity or forged documents
• Hacking, malware, or any form of technical manipulation
• Attempting to launder money or process illegal funds
• Attempting unauthorized access to another user's account
• Playing games through third-party software or bots

9 Responsible Gaming

Xabajee believes gaming should be a form of entertainment — it should never lead to addiction or financial hardship. That is why we place the highest importance on responsible gaming.

Responsible gaming tools available on Xabajee:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a cap on how much you are willing to lose within a given period.
• Session Time Limit: Set a limit on how long you play in a single session.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Take a break from 24 hours up to 30 days.
• Reality Check: Receive reminders about your gaming time and spending at regular intervals.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. We are always here for you.

10 Account Closure & Termination

An account may be closed either by Xabajee or by the user. Both scenarios are described below.

Closed at User's Request: You may request account closure at any time through customer support. Any remaining balance can be withdrawn before closure, provided KYC has been completed.

Closed by Xabajee: Xabajee may temporarily or permanently close an account under the following circumstances:

• Violating the terms or engaging in prohibited activities
• Submitting fake ID or false information
• No account activity for an extended period (more than 12 months)
• Direction from a legal authority or court order
• Suspicious financial activity

11 Privacy & Data Protection

Xabajee treats your personal information with the utmost care. All user data is collected, stored, and used in accordance with our Privacy Policy.

• Your personal information is used solely for account management and service delivery purposes.
• Your information is never sold or shared with third parties.
• All data is protected by SSL encryption.
• Information may be disclosed to the relevant authorities when required by legal obligation.

To learn more, visit our Privacy Policy Read the page.

12 Changes, Amendments & Legal Jurisdiction

Xabajee reserves the right to modify or update these Terms and Conditions at any time. Registered users will be notified of significant changes via email or SMS.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly.

• Any dispute or claim relating to these Terms will be resolved in accordance with Xabajee's established dispute resolution process.
• Xabajee's decisions shall be considered final, unless otherwise determined by applicable law.
• If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.